Hello, how could we help you?
Online booking
Questions
- How long in advance can my client make an online booking?
- Why is it that customers can not open their already made appointments?
- How can I put days inactive for the online booking?
- How is it that my calendar only shows red dots?
- How can I integrate the online reservation into my website?
- How do I best deal with online no-shows and fake bookings?
Calendar
Questions
- How can I schedule a repeating block?
- "How can I create a specific block?"
- How to synchronize the Optios calender with a private calender? (Calendar Feed) - Google Calender
- How to synchronize the Optios calender with a private calender? (Calendar Feed) - Mac OS
- How can I delete a (repeating) block?
- Can I print my customers' appointments?
Customers
Questions
- How do I activate and use the "Skin track" function?
- How do I create an invoice for multiple receipts?
- Why is it that customers do not receive e-mail / SMS confirmations or e-mail / SMS reminders?
- How can I print a list of all customers?
- How is it that customers get multiple loyalty cards?
- How can I save color formulas?
Register
Questions
- When is a tab included in my daily receipts?
- Add payment methods to the register
- How can I create different discount types?
- How can register a deposit?
- How does the 'on tab' system work?
- How can I trace gift cards
Reports
Questions
Marketing
Questions
Settings
Customers
Calendar
General
Questions
- How do I block access to the agenda for my employees?
- How to install Optios on Mac computer?
- How to install Optios on Windows computer?
- How does the punch clock work?
- We share a building, can we split the invoice?
- Change general (company) data of your salon
Hardware
Questions
- How do I set up my barcode scanner? (1452G)
- Why does the number recognition not always work?
- My touchscreen no longer works
- How do I setup my barcode scanner? (MS9250)
- Why does my barcode scanner no longer work?
- How do I setup my barcode scanner? (MS3780)