How is it that my calendar only shows red dots?

How is it that my calendar only shows red dots? If the online calendar only shows red dots, this may be because of the following reasons:

☛ No working hours were made for the hairdresser.
You can check this via Settings - Users - choose person - Work hours - create - Save

Schermafbeelding_2019-01-15_om_14.49.34.png

☛ There is no knowledge at the hairdresser for a service from the menu
You can check this via Settings - Select user - person - Select knowledge - correct knowledge - Save
Schermafbeelding_2019-01-15_om_15.04.13.png

☛ The hairdresser is not visible for online bookings
Settings - Users - Name hairdresser - Permissions - Tick visible online - save

EN.png


☛ The service is not checked to be bookable online or there is no time in the service.
You can check this via Settings - Services - Category click - Open the service via 3 dots at the back - change it with a square with a pencil in it - Enter the duration for the service - Online bookmark - Save
Schermafbeelding_2019-01-15_om_15.33.54.png

Schermafbeelding_2019-01-15_om_15.33.59.png

Schermafbeelding_2019-01-15_om_15.34.18.png

☛ The menu is not checked to be bookable online.
You can check this via Settings - Menus - Open menu - look at each step through the 3 balls and change it with a square with a pencil in it - Online check - Save
Schermafbeelding_2019-01-15_om_16.47.59.png

☛ There is a holiday booked for this period.
You can check this via Settings - Vacation - General / choose person.
Schermafbeelding_2019-01-15_om_16.50.11.png

If this is all right and you are still experiencing problems. Please let us know with which service / menu this specifically occurs, as well as the date on which the customer tries to book this and at which hairdresser if there is a choice.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.